TeamViewer 12 retains the simplicity and ease of use that made version 11, which I looked at early in 2016, a winner for me, while adding some compelling new features. Broadly, though, the connectivity and remote-control features in the free and paid versions are the same. Paying users get access to some additional features that are suited to a corporate environment such as a remote devices dashboard that can help with performance management, and quick rollout from a host environment. Business licenses start at £31.90 a month. TeamViewer is free for personal use, and it's the free version I'm examining here. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. I've used TeamViewer to remotely control other people's PCs for a long time.

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